Privacy & Cookie Policy
This Privacy & Cookie Policy explains how IA Motorsport collects, uses, stores and protects your personal information when you visit our website, purchase products or services, create a customer account or contact us.
Information We Collect
IA Motorsport is committed to protecting your privacy and handling your personal information responsibly. We collect only the information necessary to provide our products, services and customer support.
Depending on how you interact with us, we may collect the following information:
- Name
- Email address
- Telephone number
- Billing and delivery addresses
- Vehicle details provided in relation to enquiries or work carried out
- Customer account information
- Order history
- Payment information (processed securely by our payment providers and not stored by IA Motorsport)
- Information submitted through contact forms or email enquiries
- Technical information such as IP address, browser type, device type and website usage information.
We only collect information that is necessary to provide our services, fulfil orders, improve our website and communicate effectively with our customers.
How We Use Your Information
Your personal information may be used to:
- Process and fulfil orders.
- Provide engineering, machining and vehicle-related services.
- Respond to enquiries and customer support requests.
- Create and manage your customer account.
- Send order confirmations, invoices and service updates.
- Provide warranty support.
- Send marketing emails where you have chosen to receive them.
- Improve our website, products and services.
- Maintain website security and prevent fraudulent activity.
- Comply with legal and regulatory obligations.
We only process your personal information where we have a lawful basis to do so under UK data protection legislation.
Sharing Your Information
IA Motorsport does not sell or rent your personal information to third parties.
Where necessary, your information may be shared with trusted third-party providers who help us operate our business. These may include:
- Shopify, our ecommerce platform.
- Payment processing providers.
- Delivery and courier companies.
- Professional advisers such as accountants or legal advisers where required.
- Government or regulatory authorities where disclosure is required by law.
Where analytics or advertising tools are enabled, limited information may also be processed by services such as Google Analytics, Google Ads, Google Tag Manager and Meta Pixel to help us understand website performance and measure advertising effectiveness.
All third-party providers are expected to process your information securely and in accordance with applicable data protection legislation.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, provide essential website functionality and help us understand how visitors use our website.
Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the website to function correctly, while others help us analyse website performance and improve our services.
Essential Cookies
Essential cookies enable core website functionality, including:
- Shopping cart functionality.
- Secure checkout.
- Customer account login.
- Website security.
- Remembering your cookie preferences.
Analytics Cookies
Where enabled, Google Analytics helps us understand how visitors use our website. This allows us to improve website performance, identify popular pages and enhance the customer experience.
Analytics cookies collect statistical information and do not directly identify individual visitors.
Marketing Cookies
Where enabled, services such as Google Ads and Meta Pixel may use cookies to measure advertising performance, understand visitor behaviour and display advertisements that are more relevant to users who have previously visited our website.
You can choose whether to allow marketing cookies through our cookie preferences.
Managing Cookies
You can manage your cookie preferences through our cookie consent banner, where available.
Most web browsers also allow you to block or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website, including customer accounts, shopping cart features and checkout.
Further information about managing cookies can usually be found within your web browser's help documentation.
Customer Accounts
If you choose to create an IA Motorsport customer account, we will store the information required to manage your account securely. This may include your name, email address, billing and delivery addresses, and order history.
Your account allows you to manage your personal details, view previous orders and make future purchases more conveniently.
Email Marketing
If you subscribe to our mailing list, we may occasionally send you news, product updates, special offers or information relating to IA Motorsport.
Marketing emails are only sent where you have chosen to receive them. You can unsubscribe at any time by clicking the unsubscribe link contained within any marketing email or by contacting us directly.
Data Security
IA Motorsport takes the security of your personal information seriously. We use appropriate technical and organisational measures to help protect your information against unauthorised access, disclosure, alteration or destruction.
Whilst we take reasonable steps to protect your information, no internet transmission or electronic storage system can ever be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, taxation and warranty obligations.
Where information is no longer required, it will be securely deleted or anonymised where appropriate.
Legal Basis for Processing
IA Motorsport processes personal information only where there is a lawful basis to do so under UK data protection legislation. Depending on the circumstances, this may include:
- Performance of a contract with you.
- Compliance with a legal obligation.
- Our legitimate business interests, provided these do not override your rights.
- Your consent, where required.
Your Rights
Under UK data protection legislation, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where applicable.
- Request restriction of processing.
- Object to certain types of processing.
- Request a copy of your personal information in a portable format.
- Withdraw consent where processing is based upon consent.
If you wish to exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy & Cookie Policy or how your personal information is handled, please contact:
IA Motorsport
Email: iamotorsport@gmail.com
Changes to this Policy
IA Motorsport reserves the right to update this Privacy & Cookie Policy from time to time to reflect changes in legislation, our services or the way we process personal information.
Any updates will be published on this page and will take effect immediately upon publication.